Ovesco Customer Service

+49 (0) 7071 96528 160
service@ovesco.com

Our service for you

No time to spare

Fast quotations and dependability of deliveries are most import to us. For 92% of orders placed in Germany and France, the time between receipt of order and dispatch is less than 24 hours – without any Prime surcharge.

Honest prices for all

The pricing of our products is fair and transparent. We attach particular importance to providing detailed information on the remuneration situation of our products and processes.

We support you

Our journey with you does not end when we receive your order. Our trained technical staff will advise and accompany you, according to need and after consultation, directly on site while you use our products.

With training to success

By participating in our free range of training courses, you not only ensure efficient product use, but also excellent clinical success, and safeguard the well-being of your patients.

Smooth processes

To ensure that the technology always works reliably, you are welcome to use our maintenance service for the annual electrical testing of the electromedical devices remOVE DC Impulse and HemoPill® Receiver. Likewise, in the event of a complaint we will assist you quickly and in a straightforward manner.

An eye for detail

Our products are subjected to the highest demands on quality to ensure that the products are used optimally. This makes us proud to be able to say that development and production at Ovesco are "Made in Germany".

Spectrum of Ovesco products for endoscopic diagnosis & therapy

Here you will find the product overview with article numbers: Reference list

Beyond the medical care of patients, administrative activities also take up an ever-increasing amount of time in the daily clinical routine. For you to be able to work profitably, we offer coding aids for a large number of our products as a guide to enable you to code and reimburse professionally. The coding aids are currently available for the German and Swiss DRG remuneration systems for the following products:

Germany

  • OTSC® System
  • stentfix OTSC® System
  • FTRD® System
  • remOVE System
  • OTSG® Xcavator
  • BougieCap
  • OTSC® Proctology

Switzerland

  • OTSC® System
  • FTRD® System

We will be glad to send you the coding aids on request. Please contact us using our contact form.

Training courses

We believe, clinical efficiency begins with a well-thought-out training concept. That is why Ovesco attaches great importance to teaching the procedures underlying the products we develop. The relevant basics are specifically taught in our training courses, which we offer for various products. We welcome trainees from various clinics several times a year, both at our own premises and at external locations. The training courses consist in part of theory to convey the basics, and of extensive hands-on training on specially developed models or animal tissue, always chaperoned by the expertise of an experienced user.

Product training

In addition to workshops at congresses and in collaboration with professional associations (e.g. ESGE, UEGW), our sales representatives also conduct specific product training at your hospital. This allows your entire team to be trained together.

For more information, please visit our training page.

Your access road to us and our products.

Do you have any questions or suggestions or need advice? Simply contact us. We will be glad to assist you.

Germany

Ovesco Endoscopy AG
Friedrich-Miescher-Str. 9
72076 Tübingen
Deutschland

Phone: +49 7071 96528 160
Order: order@ovesco.com
www.ovesco.com

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Switzerland

Ovesco Endoscopy AG
Friedrich-Miescher-Str. 9
72076 Tübingen
Deutschland

Phone: +49 7071 96528 160
Order: order@ovesco.com
www.ovesco.com

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USA

Ovesco Endoscopy USA, Inc.
15300 Weston Parkway
Suite 101
Cary, NC 27513

Phone: +1 919 651 9449
Fax: +1 408 608 2077
Email: customerservice@ovesco-usa.com

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France

Ovesco Endoscopy France SAS
99 avenue du 12 Février 1934
92240 MALAKOFF/Paris
France

Phone: +33 (0)1 46 12 90 58
Orders: order@ovesco.fr
www.ovesco.com/fr/

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    India

    Ovesco Endoscopy India Pvt. Ltd.
    HIG-1, Plot 41, First floor,
    Mogappair west main road, Nolambur,
    Chennai 600037

    Phone: +91-44-47828319
    Email: india@ovesco.com

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